How do I track my package?

You will be sent a message from a UPS email address with a link to track your package. Please check your junk or spam filters if you have not received a notification within 3 days of ordering.


How soon will my kit arrive?

Orders submitted before 2pm ET on weekdays ship the same day and arrive within 2 days to locations in the continental US. For other locations, packages generally arrive within 10 days of placing your order. This shipping time is factored into your trial period so you have a full month to make sure Mightier is a good fit. 

 
What if my tracking link says there is an issue?

The Family Care Team is generally unable to intervene with a shipment once it has left our facility. If there is an issue or delay listed on your tracking link, please contact your nearest UPS location for an update and have your tracking number available.


What if my shipment is delayed or was sent back?

If you have not received your kit within 14 days of placing your order, please contact the Family Care Team so we can adjust your trial accordingly and make sure it is delivered. We may require an alternative address depending on the reason it was sent back.

 

Was this article helpful?
5 out of 15 found this helpful