Please ensure your mailing address is up-to-date before placing your order. You can find more information on how to update your shipping address here.
If you need to change the shipping information for an order you’ve already placed, please contact the Family Care Team as soon as possible. We can sometimes correct incorrect addresses at no extra charge before shipping.
However, if the address you provided is valid and your order has already been processed, you will be responsible for any re-routing or additional shipping costs to send it to a different address.
If you’ve accidentally sent a kit to the wrong address, please reach out to our Family Care Team for assistance. We’re here to help ensure it arrives at the right location!