All of our memberships include a two-week free trial that starts the day your kit arrives. If you aren't satisfied with Mightier, let us know by submitting a return request. You must submit your return request within the two-week free trial to ensure you are not billed. Expedited and international shipping costs are not eligible for a refund. 

You can request to return through the Account section of the Parent Hub or the Settings section in the Parent App.

You can manage your Mightier subscription, and update your credit card and billing information using the online Parent Hub in your browser.

1. Log into the Parent Hub using your Mightier email address (usually the one you used to purchase Mightier).
2. Click Account on the left side of the screen.
3. Your subscription details will be under Program Plan. Your payment details will be under Payments.
4. Change your payment method by clicking Request Update under Payment Method. Clicking Request Update will send you an email with a link to update your payment method.

Mightier is designed for the entire family, allowing you to share your membership among family members. We encourage parents and siblings to create Mightier profiles! Each child will have a player profile within your family account, and they can share equipment. Having multiple children play under one account will not increase the price of your membership. 

You can monitor the progress and stats of each player in the Parent App. Some families prefer their children to play Mightier at the same time. To ensure you don't lose any play data, it's essential to:

• Stay connected to the internet while playing.
• Double-check that your data is synced before logging out. To sync your game data on your tablet, follow the instructions here.

Have a question? Our Family Care Team is available to help at any time.

If you’d like to purchase additional or replacement equipment from Mightier, please reach out to the Family Care Team. We’re here to help with any questions and to process your order!

Equipment Purchase Options

Tablet:

• New tablet (includes charger and protective case)

*The Mightier App is available in the Apple App Store and Google Play Store. If you have a personal device, check our minimum system requirements here to see if it is compatible with Mightier. You may prefer to use that instead!

Heart Sensor:

• New heart sensor (includes charger)
• Refurbished heart sensor + replacement armbands (includes charger)
  

Shipping

• For customers in the contiguous U.S., we offer two shipping options to suit your needs and location:

  • For all orders within the contiguous U.S. under $50, you can choose standard shipping for an additional fee of $10, or expedited shipping for $15.

  • For orders to Alaska, Hawaii, and U.S. territories under $50, standard shipping is available for an additional fee of $15. Please note that expedited shipping is not offered for destinations outside the contiguous U.S.

• Please note that for international customers, shipping rates and applicable taxes, VAT, duties, and fees are calculated at checkout based on the shipping destination. Unfortunately, expedited delivery is not available for international shipping.

Replacement and additional equipment are non-refundable. Only subscription fees can be refunded during the trial or guarantee periods. Please note that additional purchases may be subject to tax.

The Mightier Parent App gives you real-time insights into what your kid is accomplishing with Mightier, so you can make progress with the program as a family. 

Monitor playtime. See weekly stats. Track progress. Get insights. 

You’ll also have ready-at-hand activities, tips & insights, parental controls, account management tools, and easy access to the Family Care Team.

Have a look.

The Mightier Parents Community Facebook group is a place to ask questions, swap stories and trade tips with other Mightier parents. It’s YOUR space to connect with other Mightier parents, about Mightier and about parenting Mightier kids.  

Running into a roadblock? Ask other parents how they got through it.
Want to hear success stories? Other parents are here to share.

You’ll also read curated articles and tips from our Science and Learnings teams, hear about Mightier parent and kid events, new games and updates, and can join Mightier kid contests and activities with fun stickers and prizes. The community is a private group for parents and caregivers with an active Mightier subscription. To join, click here.

Join Now

What if I’m not on Facebook?

If you don’t have a Facebook account or would rather not participate, we also provide a selection of articles and activities in our Resources Center. In addition, we send regular emails to active Mightier families highlighting the latest Mightier updates, articles, contests, and new program features.